TeamViewer help and info

  • 1. What is TeamViewer for Mac?

    TeamViewer for Mac is a tool that helps Mac users share their desktop with another user quickly and in a secure manner. The other user would usually be another computer – within the local network or online. Though primarily being a remote access setup, the tool is also often pitched as an online meeting and remote support solution.

  • 2. Is TeamViewer for Mac free?

    Yes, TeamViewer can be downloaded and used for free. But it also has a premium version, which is a lot more robust than the free variant. For instance, the free tool is devoid of certain modules such as the TeamViewer customer or manager module that comes with the premium version.

  • 3. Why would one share desktops?

    Desktops could be shared for multiple reasons. People may want to exhibit to another individual how a particular application works or just want to explain certain things on another person’s computer. In other words, the tool comes in handy if you want to address problems and demonstrate specific things on a distant desktop.

  • 4. Who would usually use TeamViewer for Mac?

    Generally, tech professionals and digital artists find the need to share desktops. But general users have been increasingly discovering the need to share desktops as well. Non-commercial users with minimal requirements can resort to the free version. The commercial license is more suited for professionals.

  • 5. How to get started using TeamViewer?

    TeamViewer isn’t the simplest and easy to use tool, especially when you’re setting things up. You start with installing the application on your computer, and later you log in on an iOS device or from the web. You and the other user would have unique usernames and passwords that would be needed for connecting to each other.

  • 6. What are some of the highlight features of the tool?

    Besides helping access another desktop, TeamViewer for Mac also lets you transfer files, record sessions to play them later with TeamViewer, etc. There is also a ‘chat’ feature that helps you seamlessly interact with the other person connected. You can also optimize the speed or quality of the sharing process and choose to offer complete or limited access to your desktop.

  • 7. How secure is the tool?

    As aforementioned, TeamViewer for Mac is quite a secure tool. The remote device can be accessed only when there is permission to do so. Moreover, its encryption is RSA public/private key exchange-based and the session encryption is AES (Advanced Encryption Standard) 256-bit.

  • 8. How is the user interface?

    TeamViewer understands how complex the concept of desktop sharing could be. And it, therefore, tries to simplify its interface as much as it possibly could so that even novices don’t have a hard time deciphering things. And if navigating the interface and using the controls is still an issue, then there is always phone support.

  • 9. Is there a portable version?

    Yes, TeamViewer has a portable variant that need not be installed to use. In fact, you could even access it via a web browser. This lightweight variant is ideal when the Internet speed or performance isn’t the best or when you’re on the road.

  • 10. How to deal with laggy performance?

    If the performance is too slow due to a weak Internet connection, you may alter the different settings that would enhance performance at the cost of aesthetics. This feature clearly indicates how much care and thought has gone into this tool to offer optimal remote desktop access experience.

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